Even employees don’t want to use the Metaverse app as much as they should, which has “quality issues” – according to internal Meta (Facebook) documents. The US media has reached them.
Meta’s main Metaverse app has massive performance and quality issues, according to internal memos from the company’s vice president for Metaverse, which have been distributed to company employees.
Horizon Worlds Issues
Horizon Worlds is Meta’s flagship platform for virtual surreality – metaversum. Currently, it is used by about 300,000 people. people. Horizon Worlds was made available on Quest devices last year in December, but soon – although the exact date is unknown – the version of this platform for mobile devices and computers, as well as a Web version will soon be published.
Metaversum Vice President Vishal Shah, in a memo distributed to company employees, said that since Horizon Worlds launched last year, the platform has served as a “synchronous social network where creators can create attractive worlds”.
At the same time, Shah pointed out that “the feedback we receive from developers, users, testers and many members of our team today is loaded with reports of stability issues, bugs and other vulnerabilities that make our community difficult to live with”. Horizon”.
“In simple terms, for the experience to be attractive and pleasant, (the application – editor’s note) must first be usable and well done” – added the manager.
On CyberDefence24.pl we have already written about the problems that Horizon Worlds had not so long ago due to poor graphics quality. Although the graphics quality has since improved, as noted by The Verge, this platform still stands out from what other applications offer that do not use virtual reality.
The site’s editors point out that one of the biggest issues that seems to emerge from the content of Shah’s notes circulating among Meta employees is that even the creators of Horizon Worlds are unhappy with the results of their work and don’t want to be in the world where soon – according to Mark Zuckerberg – we all have to study, work, seek entertainment and have a good time.
“Why is it like this? Why don’t we like the product we’ve created so much that we’d like to use it all the time? “Shah wrote to his staff. “The simple truth is, if we don’t like it, how can we expect users to like it? – he added rhetorically.
The problem is to be, among other things, the process of entering the metaverse for the first time. Users are frustrated and missing worlds that will make them want to keep using Horizon Worlds.
In a note dated September 30 this year, Shah pointed out that Meta employees’ use of Horizon Worlds was unsatisfactory. He also added that the company plans to hold accountable managers who don’t make sure their subordinates use the metaverse as much as they need to.
How much do you need? At least once a week.
“Everyone in this organization should make it their mission to fall in love with Horizon Worlds. That can’t be done without using it. public, so that we can interact with the community,” Shah wrote to his subordinates.
Despite the issues that emerge from Shah’s notes, Meta argues that the metaverse is the future. He made this thesis in a statement sent to the editors of The Verge: “We are confident that the metaverse is the future of computing technology. It should be built around people “- said the company spokeswoman.
As she added, the company is “always making improvements and working on quality based on feedback from its community and creators.”
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